Professional solutions and training
The latest dynamic interactions and communication in the industry
Professional debugging and technology service
7*24 hour pre-sale, in-sale and after-sales technical support services
4000-717-808 Technical service hotline: 4000-717-808
01 First step: Call the technical support hotline or contact your service manager
Service Hotline 0551-65837951/65837952 or 4000-717-808 National 7*24 hours
02 Second step: professional and technician remote support
03 Third step: Consult with the customer if they need on-site processing. If the product needs to be repaired, please prepare the machine model, serial number, fault description, customer location and contact information in advance.
04Fourth step: The customer will be informed after the service is completed.
Response time: within 30minutes
Preliminary solution: within 24 hours
Processing result:within 72hours
The final processing results will be discussed separately according to the situation when involved in the specific work of returning to the factory for repair, safety and functional testing, submitting analysis reports, etc.
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